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NOTE

INFORMATION SYSTEMS POLICY
2009 Revision (Employee Handbook)

 

INFORMATION SYSTEMS POLICY - COMPUTERS, INTERNET AND NETWORK ACCESS

 

Information systems and associated equipment will be used for resources in an appropriate manner.   They are provided for official business in the same manner as other City owned equipment, not for casual entertainment use by employees.  The use of the Internet must be consistent with the employee’s job objectives of the City.   Office computer equipment is for the use of employees.  Non-city employees to include family members, friends, and the public are not permitted to use City systems without prior permission of the Mayor.  Employees are not to connect or attempt to connect outside or personally owned computer equipment to the City of Cullman’s network.  Abuse of information systems may result in disciplinary actions. 

 

Abuse of the Internet and computer network includes but is not limited to the following:

·         Placing unlawful and/or inappropriate information on a system.

·         Using profane, vulgar, threatening, defamatory, abusive, discriminatory, harassing or objectionable or criminal language in a public/private message.

·         Sending “chain letters” or “broadcast” messages.

·         Downloading files which are not related to City business.

·         Installation of unapproved software programs, games, or unapproved files to City computers.  These must be cleared by the department head and Information Technology.

·         Using the Internet in a manner that would violate any federal or state law. This includes, but is not limited to, downloading copyrighted material such as music content from “peer to peer” or other file sharing programs

·         Participating in other types of use which would cause congestion of the networks or interfere with the work of others. This can include, but is not limited to, downloading files which are not related to City business, and streaming of audio or video which are not directly related to City assigned functions.

·         Accessing or transmitting materials that are obscene, sexually explicit, or sexually suggestive.

·         Attempting to gain unauthorized access to systems, data, websites, or other infrastructure including attempts to override or bypass any firewalls or filters on the computer network.

·         Attempting to harm, modify or destroy data of another user or maliciously damage or destroy any data which resides on the City of Cullman’s systems.

·         Using the City electronic systems for outside or private business endeavors.

·         Exhibiting any other action using the Internet, computer network, or computer workstation which would in any way subject the user of the City of Cullman to any civil or criminal action.

·         Accessing streaming media such as videos or audio which is not directly related to the employees job function and approved by the Department Head and cleared by Information Technology.  

·         Use of City computers for personal online purchases.

·         Accessing personal e-mail accounts to send or receive messages.

·         Playing online games, whether or not they require downloading and installation

·         The use of social networking websites, instant messaging, or chat websites such as MySpace, Facebook, Live Spaces, Twitter, Classmates, Tagged, or other similar websites are not permitted unless as part of official business communication required for City operations.  

 

All messages and information stored, created, sent, or retrieved are not to be considered private or confidential.   Incoming or outgoing data may be archived by the City of Cullman or the Internet Service Provider.  E-mails are not typically archived, viewed, or maintained internally by the City of Cullman, but the right is reserved by the City.   Any e-mails sent from a City of Cullman provided account shall be business related and not used for personal communication.

 

The City of Cullman strongly condemns the illegal distribution, sharing or downloading of media files such as music and video.  Any user caught transferring such files through the Internet, and any whose systems are found to contain such illegal files, shall immediately be subject to action.  In addition, all users shall be aware that piracy is a federal offense and is punishable by a fine or imprisonment.

 

Outside software or data files introduced onto City of Cullman information systems over any type of transfer medium must comply with all license requirements and should be approved by the Information Technology Department and the department head.  Files of a personal nature, rather documents, photos, or otherwise, that are unrelated to business of the City of Cullman or any employee’s job tasks shall not reside on the City of Cullman’s information systems.  These files take excessive space not only on computer systems but also on system backups.  Software license information is maintained by Information Technology; and reports of any software changes, additions, or removals shall be reported to Information Technology. 

 

If a Department Head permits it in his or her department, an employee may bring in laptop, PDA, netbook, or related device to work but they are not to attempt to connect, bridge, interface, or log into any City provided network connections with those personal devices.   City connections are provided for City owned equipment which are properly addressed, authorized, and licensed for use on the business network and its servers. Employees and departments are required to notify Information Technology of any possible viruses or spyware infections on City computers whether or not the employee thinks the situation has been resolved. Any issues or requests related to Information Technology equipment such as computers, printers, phones, two –way radios, or other related items shall be routed through Information Technology for evaluation to insure a proper course of action. All listed policies apply to all information systems (computer and related) equipment owned by the City of Cullman, to include any laptops or portable computers which may be issued out to employees for official use. 

INFORMATION SYSTEMS POLICY - WIRELESS PHONES & DEVICES (CELLULAR)

Each user of a City provided cell phone must be classified as either:

a) A field worker, who predominantly works outside the office, or is otherwise frequently mobile as part of his or her regular duties.

b) On-call personnel who need to be contacted outside of hours for City business.

 

Just because an employee may, upon occasion, be working outside the office, does not justify assigning a cell phone to that employee. Departmental office cell phones shall be issued to locations and not carried off-duty by a person without permission of the Department Head and Mayor.  In an office with several clerical employees, the departmental office cell phone will be shared for that department or division. That phone will be shared for the users to allow for “on-network” calling between offices and field-workers. Variations outside of this policy must be approved by the Mayor and should be requested in writing by the Department Head. To request a cell phone for an employee, a signed memorandum from the Department Head should be submitted to the Information Technology Department to assure proper accountability. Any charges for personal call minutes, text or multimedia messages, roaming, downloads, or other assessed fees deemed not related to official business, are to be reimbursed by the user to the City of Cullman as soon as possible no later than the following paycheck. Employees responsible for operating vehicles and potentially hazardous equipment shall refrain from using cellular phones while operating such vehicles. Cell phone “ring tones” and answering systems must be basic and professional.  Users are not to download or add ringtones, media, or applications to the City’s cell phones.